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Day in Africa Safari - Legal Policies

Privacy Policy

Welcome to Day in Africa Safari. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our tour booking services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Book a tour
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Participate in promotions or surveys

The personal information we collect may include:

  • Name, email address, phone number, and billing information
  • Passport details and travel documentation
  • Health information relevant to your tour
  • Travel preferences and special requirements
  • Details of your interactions with our customer service

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and manage your tour bookings
  • Communicate with you about your bookings, inquiries, and our services
  • Personalize your experience on our website
  • Improve our website, services, and customer service
  • Send promotional emails about new tours, special offers, or other information
  • Conduct research and analysis to better understand our customers

Information Sharing

We may share your information with third parties in the following situations:

  • Tour operators, guides, and accommodation providers to facilitate your booking
  • Payment processors to process your payments
  • Service providers who assist us in operating our website and conducting our business
  • Government authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. However, no Internet transmission is ever completely secure or error-free.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Last Updated: May 11, 2025

Terms of Service

Please read these Terms of Service carefully before using the Day in Africa Safari website and booking services. By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing this website and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Booking and Payment

  • All tour bookings are subject to availability.
  • A deposit is required to confirm your booking, with the balance due before the start of the tour.
  • Payment methods accepted include credit/debit cards, bank transfers, and other methods as specified on our website.
  • Prices are subject to change without notice until the booking is confirmed.
  • All prices are quoted in US Dollars unless otherwise specified.

Cancellation and Refund Policy

  • Cancellations made more than 60 days before the tour start date: full refund less a 10% administrative fee.
  • Cancellations made 30-60 days before the tour start date: 50% refund.
  • Cancellations made less than 30 days before the tour start date: no refund.
  • We strongly recommend purchasing travel insurance to cover any unforeseen circumstances.

Tour Changes and Cancellations by Day in Africa Safari

We reserve the right to modify or cancel tours due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, political instability, or insufficient participant numbers. In case of a tour cancellation by Day in Africa Safari, you will be offered:

  • An alternative tour of similar or higher value
  • A full refund of the amount paid
  • A credit for future use

Travel Documents and Requirements

You are responsible for obtaining all necessary travel documents, including but not limited to valid passports, visas, and vaccination certificates. Day in Africa Safari is not liable for any issues arising from inadequate travel documentation.

Health and Safety

You must disclose any medical conditions that may affect your participation in a tour. We reserve the right to refuse participation if we believe a tour may pose a risk to your health or safety. You are responsible for obtaining any recommended vaccinations and medications for travel to Tanzania.

Limitation of Liability

Day in Africa Safari shall not be liable for any injury, loss, damage, delay, or inconvenience arising out of or in connection with the services we provide. Our liability for any claim is limited to the amount paid for the specific tour in question.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Day in Africa Safari and is protected by copyright and other intellectual property laws.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Tanzania. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Tanzania.

Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date.

Last Updated: May 11, 2025